FAQ's
What Shipping Methods Are Available?
Curbside Pick & Delivery Available
How do I place an Order?
Add to Cart. To add an item to your cart, select on the product page. Review Shopping Cart, Pick a delivery date. Proceed to Checkout.
Do You Ship Internationally?
Sorry. We don't ship internationally.
What Payment Methods Are Accepted?
We accept debit cards and major credit cards: Visa, MasterCard, Discover, Maestro, JCB, and American Express.
Is Buying On-Line Safe?
Yes we have PCI compliant SSL enecrypted 100% secure payment gateways.
Do I have to pay anything to return my items?
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How do I return an item?
On average, most flowers should last between 3 and 5 days. Should your flowers perish within three (3) days of the delivery date and we are satisfied that all care instructions provided have been followed, Wild Little Roses will be happy to resend replacement flowers at our expense, on a day/time you request. To assist us in assessing the product quality, Wild Little Roses reserves the right to request photos or images of the original flowers (sent by email) within three days of the delivery date. This is a standard request that all florists will ask for in the event of customer complaints. Wild Little Roses also requires that any dissatisfaction with the freshness of the flowers be communicated to the Wild Little Roses Customer Service within 3 days of delivery @ service@wildlittleroses.ca
IMPORTANT: To assist us in quality control, it is our policy to collect the original flowers so that we can show our growers/suppliers what has happened. As we are sure you can understand, we cannot arrange to resend fresh flowers if the original flowers have already been disposed of, or images within three days of delivery are unavailable.
All other products sold at Wild Little Roses may be returned for a store credit within 14 days of purchase. A receipt must be present at the time of exchange
IMPORTANT: To assist us in quality control, it is our policy to collect the original flowers so that we can show our growers/suppliers what has happened. As we are sure you can understand, we cannot arrange to resend fresh flowers if the original flowers have already been disposed of, or images within three days of delivery are unavailable.
All other products sold at Wild Little Roses may be returned for a store credit within 14 days of purchase. A receipt must be present at the time of exchange
